Privacy Policy

1. Introduction

AIPRO Academy ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you visit our website, use our Products, make a purchase, or interact with our services.

2. Information We Collect

Information You Provide Directly:

• Account Registration: Name, email address, password
• Payment Information: Credit card details, billing address (processed securely through Stripe)
• Contact Information: Email, phone number (optional), messages sent to support
• Profile Information: Bio, profile picture, interests (optional)
• Community Activity: Posts, comments, and messages in our community forums

Information Collected Automatically:

• Browser Data: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, links clicked, referral sources
• Cookies: Session cookies, tracking cookies, marketing cookies
• Analytics: Behavior tracking through Google Analytics and similar services
• Pixel Tracking: Meta Pixel and other third-party pixels for marketing and conversion tracking

Third-Party Information: We may receive information about you from third-party sources such as payment processors, marketing partners, and social media platforms for verification and marketing purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving our Products and services
• Processing purchases and sending order confirmations and invoices
• Sending transactional emails (order confirmations, password resets, support responses)
• Sending promotional emails and marketing communications (with your consent)
• Analyzing usage patterns to improve user experience
• Personalizing content and recommendations
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations and enforcing our Terms of Service
• Customer support and responding to inquiries
• Marketing and remarketing campaigns through Meta, Google, and other platforms

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Payment Processors: Stripe and other payment gateways (PCI compliant)
• Email Service Providers: Resend and email marketing platforms
• Analytics Services: Google Analytics, Mixpanel, and similar services
• Marketing Platforms: Meta, Google Ads, and third-party marketing partners
• Community Hosts: Third-party platforms hosting our community forums
• Legal Authorities: When required by law or to protect our rights
• Service Providers: Cloud hosting providers, support platforms, and other vendors

All third parties are contractually obligated to maintain the confidentiality of your information and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

Cookies: We use cookies to enhance your browsing experience, track usage, and deliver personalized content. Cookies are small text files stored on your device.

Types of Cookies:

• Essential Cookies: Required for site functionality
• Analytics Cookies: Track usage and improve user experience
• Marketing Cookies: Enable targeted advertising and remarketing

Meta Pixel: We use Meta Pixel to track conversions, optimize campaigns, and deliver personalized advertisements. Meta Pixel collects data about your actions on our site (pageviews, purchases, form submissions). You can opt out of Meta tracking by adjusting your Facebook privacy settings or installing the Meta Pixel opt-out browser extension.

Browser Controls: You can control or delete cookies through your browser settings. Note that disabling cookies may affect the functionality of our site.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Account Information: Retained while your account is active and for 2 years after account termination (for legal and compliance purposes)
• Payment Information: Retained for 7 years for tax and legal compliance
• Email Communications: Retained for 1 year
• Analytics Data: Typically retained for 26 months

You may request deletion of your account and associated data at any time by contacting us at privacy@aipro-academy.com.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Marketing Opt-Out: Unsubscribe from promotional emails at any time
• Cookie Control: Manage your cookie preferences

To exercise any of these rights, contact us at privacy@aipro-academy.com. We will respond within 30 days.

8. Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data in transit
• Secure password requirements
• Limited employee access to personal information
• Regular security audits and penetration testing
• Compliance with PCI DSS standards for payment processing

However, no security system is completely impenetrable. We cannot guarantee absolute security of your information.

9. Children's Privacy

Our Products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the child's account. Parents or guardians who believe their child has provided information to us should contact us immediately at privacy@aipro-academy.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party sites before providing your information.

11. International Data Transfers

Your information may be transferred to, processed in, and stored in countries other than your country of residence, which may have data protection rules that differ from your home country.

By using our Products, you consent to the transfer of your information to countries outside your country of residence, which may have different privacy protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting to our website. We encourage you to review this policy regularly to stay informed about how we protect your information.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or believe we have misused your information, please contact: